A VW service employee at an opened bonnet – VW Vehicle Check

Customer satisfaction and service quality

Thanks to our comprehensive services, you can hit the road without a care. In the Dialogue Reception, we’ll take you through a Vehicle Check – you decide what needs to be done.

A VW service employee checks the car during a Vehicle Check

Genuine Service

Our Genuine Service provides a range of services that are designed specifically for your Volkswagen. In the event of repairs, we only install Volkswagen Genuine Parts®: High-quality, safe and tailor-made. So your journey is care-free and comfortable.

Intervals and scope of the inspection

“Service is due?”

Depending on the vehicle equipment and operating conditions, the inspection of your vehicle will either be a fixed service or a flexible service. Whether you have an up!, Polo, Golf, Passat, Tiguan or another Volkswagen – all safety-relevant aspects of your car will be tested and serviced by workshop professionals. The vehicle diagnosis detects any defects in the vehicle electronics. Inquire online about your inspection intervals and their scope.

Two customers and a service employee during a Dialogue reception

When is it time for the next service?

Find your next service appointment in the service interval display on your speedometer.